We offer a 30-day, no-hassle refund policy.

If you aren't completely satisfied with your purchase, simply return the product to First NAD Ltd and we'll promptly refund your purchase price.

If you are unsure of the return address, please contact the team at or call, message or WhatsApp on 07517103690



If your product is defective, immediately let us know by sending an email to, call, message or WhatsApp on 07517103690, receipt of the message will be acknowledged and your product replaced.

Please follow up if you do not receive acknowledgement of your communication.

We are unable to accept returns on products incorrectly purchased and products damaged due to customer error.

Lastly, we do not accept returns or items that have been opened or items that have been delivered incorrectly.

In all returns, clear photos of the damaged product would be required, showing the defect/ damage.  Mobile photos would suffice.